Enterprise Compute Cloud for Oracle

Enterprise Compute Cloud for Oracle provides you with Infrastructure as a Service powered by OVM technology. Fully compliant with the compatibility and licencing requirements of Oracle-based enterprise applications helping you to embrace the government’s Cloud First policy.

G-Cloud Service ID number: 1185 7802 2109 186 (Assured)  7730 6293 9100 464 (Elevated) 

OVERVIEW

UKCloud has a strong heritage in powering digital workloads across the UK public sector. We’ve come to realise that many UK public sector organisations have historically invested heavily in Oracle-based applications, which are not easy to transform as they are so embedded in the backbone of many of the core capabilities being delivered. Some examples of public sector services underpinned by Oracle’s database technology include ERP solutions, finance systems (such as payroll), HR systems and a wide variety of citizen-supporting applications.

These complex systems traditionally use dedicated hardware. They also have a number of requirements that must be satisfied to maintain their operation, such as particular technical or performance requirements, or more traditional, per-processor core licensing options.
Many of these requirements present significant challenges to business initiatives for optimising efficiency or embracing the government’s Cloud First policy.

Enterprise Compute Cloud for Oracle can help you achieve the business goals at the centre of your strategy, without risking your operational ability to execute. Our platform enables the design and delivery of reliable and resilient services that benefit from the economies and agility of IaaS.

FEATURES/BENEFITS

Feature Benefit
Powered by OVM technology Perfect for Oracle’s technical and commercial requirements
Configurable resource sizes Configure the solution that is right for your application
24/7 service desk included as standard with SLA response times Feel supported to get the best from your application
Platform spans two UK data centres separated by over 100km. Architect solutions with confidence that applications and services remain available
Utilise the Cross Domain Security Zone solutions Make compelling citizen facing services, whilst ensuring data remains safe
Assured; hosted in the UK by approved operatives Have confidence in who has access to your data
Aligned with NCSC Cloud Security Principles Solutions on a cloud that aligns with NCSC best practice
Connect over the internet, PSN, N3/HSCN or janet Choose the right network to connect your solution to
Based on enterprise grade systems from Oracle, Cisco and Dell EMC Use known technologies to de-risk your cloud transition

SERVICE INFORMATION

Enterprise Compute Cloud – Oracle provides Infrastructure-as-a-Service (IaaS), powered by Oracle VM (OVM) technology, that is fully compliant with the compatibility and licensing requirement of Oracle-based enterprise applications. This service sits adjacent to UKCloud’s genuine assured cloud services, enabling you to leverage the benefits of digital transformation while maintaining your investment and integration with traditional Oracle-based services.

Oracle workloads are priced per month, and your bills are based on the resources that you actually allocate to your solution. In contrast to traditional hosting models, this ensures there’s no lock-in to unnecessarily licensed or under-utilised hardware.

Our flexible pricing enables you to map neatly to your existing specifications and scale resources up or down based on new or changing requirements. You’re not constrained to the resources identified in a design phase.

Whether you are looking to deliver on the first phase of your cloud transformation, or prolong the life of existing systems, Enterprise Compute Cloud – Oracle offers a number of benefits to enable your strategic goals:

  • The scalable nature of UKCloud’s service enables you to add or remove cores in line with your understanding of the performance requirements of your solution
  • Compliance with your Oracle licensing, enabling you to bring your own per-core licensing to UKCloud’s cloud
  • Platform designed to reduce workload movement and provide stability
  • Service level agreements that are sensitive to the requirements of Oracle applications

TECHNICAL SPECIFICATIONS

Enterprise Compute Cloud – Oracle offers a number of technical benefits specific to Oracle workloads:

  • Based on Oracle’s own OVM technology at the hypervisor layer
  • Based on enterprise hardware from Cisco and Dell EMC
  • Use of core-pinning technology means that Oracle workloads operating on the UKCloud platform aren’t subject to the types of movement that can unbalance Oracle applications running on other cloud platforms
  • The scalable nature of UKCloud’s service enables you to add or remove cores in line with your understanding of the performance requirements of your solution
  • Multiple storage options allowing you to choose the right characteristics to underpin your applications – choose from fast tier 1 for performance sensitive applications, to more general purpose storage for everyday transactions.

SERVICE OPTIONS

Enterprise Compute Cloud – Oracle provides workloads with an uncontended infrastructure optimised for the performance and availability of Oracle workloads.

You can right-size the allocated resources to suit the changing demands of your application; ensuring performance and avoiding over-capacity. You can specify the resource allocation of each workload independently: simply choose the appropriate number of CPU cores, amount of memory and required storage from the catalogue.

This Oracle-powered platform is compliant with Oracle’s licensing requirements, enabling you to license just the processor cores you use.

Support

We understand you’re likely to be running mission-critical applications on our platform, and that sometimes the quickest way to resolve issues will be through human contact. There are no hidden charges for UKCloud support, which includes:

  • Staffed telephone service desk and NOC
  • 24/7 support for high-priority incidents
  • Technical account management
  • Cloud solution architect and SME engagement to help you define the best solution

Licensing

Enterprise Compute Cloud – Oracle includes the base OVM platform licences, which provide VM containers that meet Oracle’s definition of hard partitioning.
Our service doesn’t include licences for the Oracle applications and databases you choose to run. As the underlying platform is powered by OVM technology, you can either transfer your existing licences, or confidently buy new licences based on the quantity of virtual processors you allocate within each VM.
If you need help defining the best licensing approach for your situation, we can introduce you to one of our partners who specialise in Oracle licensing compliance, optimisation and fulfilment.

FAQs

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General

Q     What is Enterprise Compute Cloud for Oracle?

Enterprise Compute Cloud for Oracle provides Infrastructure-as-a-Service (IaaS), powered by Oracle VM (OVM) technology, that is fully compliant with the compatibility and licensing requirements of Oracle-based enterprise applications. This service sits adjacent to UKCloud’s genuine assured cloud services, enabling you to leverage the benefits of digital transformation while maintaining your investment and integration with traditional Oracle-based services.

Q     What is provided in the service?

For further details on the service, and what is provided, please view the Enterprise Compute Cloud for Oracle Service Definition.

Q     Do UKCloud offer an SLA for this service?

Yes. There is a service credit-backed SLA of 99.95% excluding faults within your control or external networking connections such as internet, PSN, Janet or N3/HSCN.

For further details regarding the SLA, please review the relevant section within the Service Definition.

Q     Is the Oracle environment completely segregated?

Yes, Enterprise Compute Cloud for Oracle is a completely segregated platform.

Q     What technology is UKCloud’s Enterprise Compute Cloud for Oracle based on?

UKCloud have chosen to utilise Oracle’s own Oracle Virtual Machine (OVM) technology to underpin its Oracle platform.

Current stack is Oracle VM Server->Oracle VM Manager-> Oracle Enterprise Manager.

Q     Which Oracle architectures are suitable for deployment on the UKCloud platform?

UKCloud are currently working on a “known good” list of architectures that will allow customers to ascertain if UKCloud’s platform is suitable for hosting their Oracle workloads.

Please engage with a UKCloud solutions architect to see how we can help with your requirements.

Q     How can I backup my Oracle environment?

The Oracle platform is based on an underpinning infrastructure that can support native Oracle technologies such as Data Guard and RMAN data protection solutions.

Q     Can I use UKCloud’s Mass Data Transfer Facility to import my Oracle data?

While this is not currently available, this is being investigated by the development team.

Q     Can I have a dedicated Oracle environment?

Yes. If you prefer a dedicated environment, UKCloud offer the Private Cloud – Compute service. This service definition is available in the UKCloud Knowledge Centre or Digital Marketplace.

Q     Is the RAM virtual or physical?

As with all our services, Enterprise Compute Cloud for Oracle comes with Virtual RAM.

Q     What is the best platform to use to run MySQL?

It is based on preference, as Oracle, VMware and Openstack are all capable of handling the MySQL application.

 

Billing and legal

Q     How is it billed?

Oracle workloads are priced per hour, and your bills are based on the resources that you allocate to your solution. In contrast to traditional hosting models, this ensures there’s no lock-in to unnecessarily licensed or under-utilised hardware. You will be billed for the total number of cores, memory and storage consumed during the month which will appear in the following month’s invoice. This may also include connectivity and other service options or licensing if they are selected.

You will not be charged for Oracle licensing as you will need to purchase and maintain this via your existing supplier as UKCloud are not currently able to supply this.

Management

Q     Is this a managed service?

No. UKCloud maintain and manage the underlying infrastructure that your solution is based on, but we do not manage your Oracle solution. If you need your Oracle solution managed, there are a number of accredited Oracle partners within the UKCloud partner network that will be able to help.

Q     Are templates available for solution components?

UKCloud will provide a set of base OS templates (assemblies) based on Oracle Linux.

You can also create your own assemblies and upload reusable software images.

Q     How do I increase or decrease resources?

You can change processor, memory and storage allocations via the self-service UKCloud Portal.

 

  • Processors and memory can be added to or removed from VMs, although VMs will need to be shut down for this to happen.
  • Increasing CPU or memory allocations will result in the VM being billed at a higher rate.
  • Additional VM storage can be allocated and will be billed on a per GiB per month basis.

Q     How long will it take to provision the service?

Depending on the complexity of the solution, including the ingress of data onto the UKCloud platform, it can take up to 10 days for the service to be provisioned.

Q     How do I manage my Oracle environment?

You can access your OVMs using:

  • The remote console through the UKCloud Portal
  • Remote access protocols (RDP/SSH) over a VPN or secure network

 

Connectivity

Q     Can I connect to the UKCloud Assured OFFICIAL environment?

Yes, this service is available on the Assured OFFICIAL environment with connections to the internet, PSN-A, Janet and N3/HSCN networks.

Q     Can I connect to the UKCloud Elevated OFFICIAL environment?

Yes, this service is available on the Elevated OFFICIAL environment with connections to the PSN-P and RLI networks.

Q     Is there connectivity from PV1 or PV2 to Oracle?

There is no native connectivity from PV1 and PV2 to Oracle other than customers configuring IPSEC VPNs.

 

Support

Q     What storage options are supported?

The Oracle platform supports Tier 1 block storage for fast transactional databases, Tier 2 block storage for predictable work patterns and object storage for media content or to store recovery manager backups.

Q     Does the UKCloud platform support Oracle Real Application Clusters (RAC)?

Yes, you are able to configure RAC solutions to run on the UKCloud Oracle platform by creating a shared disk.

Q     How are Oracle software products supported on the UKCloud platform?

Providing that the software products have the appropriate operating system and software licenses and are installed on supported guest operating systems, they can be run on the UKCloud Oracle platform.

Please refer to table 5.4 and table 5.5 where the supported guest operating systems are listed.

Q     Which Oracle software products are supported on the UKCloud platform?

Providing that the software products adhere to the guidelines above, the following software applications are compatible with the Oracle platform:

  • Oracle 9i R2 DB with partitioning; OEM;
  • Oracle 10g R1 & R2; with partitioning; advanced security; spatial; data mining; OLAP; OEM
  • WebLogic 10 Platform
  • Oracle 11g R1 with partitioning; advanced security; spatial; BI; Forms; DataGuard; DatabaseVault; OLAP
  • WebLogic 11g Platform
  • Oracle 12c R1 with advanced security
  • Primavera 8 (components from 8.1 to 8.7)
  • Primavera 6

 

For software not listed above, please visit https://support.oracle.com/epmos/faces/CertifyHome. Please note you will need to have an Oracle Support account to log in.

 

Licensing

Q     Does this service include Oracle licensing?

No, you are responsible for ensuring that you have purchased the appropriate licencing for the Oracle solution in line with the components installed and the cores, RAM and storage utilised on the UKCloud platform.

Q     Does Enterprise Compute Cloud for Oracle provide guidance on Oracle licensing?

The How-To Guide for Enterprise Compute Cloud for Oracle provides details outlining how to ensure that Oracle is licensed appropriately on the platform.

Q     Does UKCloud have any terms and conditions that need to be published regarding Oracle licensing?

You must ensure your platform is appropriately licensed for the Oracle Software that you are running as Enterprise Compute Cloud for Oracle can only license operating systems. To ensure the appropriate licensing is in place, check refer to the how to guide for Enterprise Compute Cloud for Oracle.