Enterprise Compute Cloud

Enterprise Compute Cloud aimed at enterprise customers with service levels specifically designed to support business critical applications. Our platform can help you achieve the business goals at the centre of your strategy, without risking your operational ability to execute – powered by VMWare.

Unlike cloud native applications, enterprise applications were designed in the age of virtualisation and traditional hosting. These workloads support a wide variety of business processes: from back-office systems (such as payroll) to line-of-business applications (such as case management). Some enterprise applications have particular requirements in relation to resilience, assurance, and connectivity to legacy systems and secure communities of users.

UKCloud Enterprise Compute Cloud provides you with the trusted, connected and flexible cloud platform you need to deliver your critical enterprise applications.

Find Enterprise Compute Cloud on the Digital Marketplace for Assured or Elevated

Features & benefits

Whether driven to overcome financial or operational constraints, or a desire to innovate and evolve existing services – Enterprise Compute Cloud is designed to help you achieve your business objectives.
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Service options

We understand that each enterprise application has its own set of technical and service requirements that must be addressed on an individual basis. Many cloud platforms force you to compromise, but Enterprise Compute Cloud is completely configurable, and gives you the flexibility to use different service levels, VM sizes, security domains, connectivity and data protection options.
Find out more

Technical specifications

UKCloud Compute as a Service is based on market-leading VMware virtualisation technology.
Find out more

Service information

All enterprise workloads deployed using Enterprise Compute Cloud benefit from the following great features as standard.
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FEATURES & BENEFITS

Whether driven to overcome financial or operational constraints, or a desire to innovate and evolve existing services – Enterprise Compute Cloud is designed to help you achieve your business objectives.

 

Feature Benefit
On demand – Billed by the hour for resources used Enabling cost savings by controlling VM power states
Build and configure VMs via secure self-service portal & API Get the resources you need, when you need them
A range of service levels, VM sizes and licencing options Configure the solution that is right for your application
24/7 service desk included as standard with SLA response times Feel supported to get the best from your application
Platform spans two UK data centres separated by over 100km Architect solutions with confidence that applications and services remain available
Cross-domain functionality: controlled access between internet and Elevated domains Make compelling citizen facing services, whilst ensuring data remains safe
Assured; UK hosted by SC and NPPV cleared personnel Have confidence in who has access to your data
 Aligned with NCSC Cloud Security Principles Solutions on a cloud that aligns with NCSC best practice
Connect over the internet, PSN, N3/HSCN or Janet Choose the right network to connect your solution to
 Based on enterprise grade systems from VMware, Cisco and EMC Use known technologies to de-risk your cloud transition

 

When taken in combination with UKCloud’s other compute solutions, including Cloud Native Infrastructure (powered by OpenStack) and Enterprise Compute Cloud for Oracle, we can deliver a suite of services to deliver the outcomes you need in your organisation.

 

SERVICE OPTIONS

We understand that each enterprise application has its own set of technical and service requirements that must be addressed on an individual basis. Many cloud platforms force you to compromise, but Enterprise Compute Cloud is completely configurable, and gives you the flexibility to use different service levels, VM sizes, security domains, connectivity and data protection options.

To help you choose the right combination of options for your solution, consider the following:

  • What are you your workload characteristics? Some workloads require the highest levels of resilience and performance, some are sensitive to changing conditions, whereas others merely require a reliable infrastructure. Tailor the compute characteristics of the VM to support the requirements of your workload.
  • What type of storage do you need? Does your workload require high performance or longer-term retention storage? Choose from a variety of options and even deploy mixed environments to deliver exactly what you need.
  • What type of data protection does your application require? Whether you’re driven by recovery point or recovery time, you can choose the right level of automated, on-platform protection for your environments. Find out more about our data protection options here.

You can build completely tailored solutions by mixing and matching service options. The choice doesn’t lock you to one service or size and you can always change it later.

Your workload characteristics UKCloud recommends
Workload type Storage option Protection option
Critical workloads handling important business processes that benefit from a steady state of operation PRIORITY Tier 1 block storage Journaling-based backup
VMs have an uncontended compute (CPU/GiB) resource allocation. Automated rebalancing is configured to reduce workload movement around the platform, reducing workload disruption. Fast storage optimised for data warehouses, busy transactional databases and other high IO workloads. A non-invasive backup solution with configurable recovery points, providing near real-time data protection. Ideal for protecting important data with a high rate of change.
Key workloads that are resource intensive such as web and application workloads mid-sized databases, and caching services POWER Tier 2 block storage Snapshot backup
VMs have an uncontended compute (CPU/GiB) resource allocation.
Automated rebalancing is enabled to pre-emptively optimise performance and availability.
General all-purpose storage providing a balance of performance and cost. Automated daily backup solution of the entire VM.
Simple backup protection for data that has an RPO of 24 hours.
Lower-priority workloads, such as temporary applications, data processing or system modelling tasks ESSENTIAL Tier 2 block storage Catalogue and template-based recovery
VMs can have contended resource allocation.
Automated rebalancing is enabled to ensure the workload receives the requested performance.
General all-purpose storage providing a balance between performance and cost. Configuration management solution can re-provision stateless servers to a new VM when required, using standard, and catalogue-based VM templates.

 

TECHNICAL SPECIFICATIONS

UKCloud Compute as a Service is based on market-leading VMware virtualisation technology. It includes:

  • VMware vSphere as the hypervisor
  • VM sizes ranging from 512MiB to 128GiB memory with between one and twelve vCPUs  for uncontended performance
  • Choice of storage configurations, including optimised storage for high IO
  • Widest choice of supported operating systems including Microsoft, Red Hat, CentOS and other open-source platforms
  • Availability of dedicated compute to satisfy specific licensing requirements (for example Oracle) or bespoke VM configurations, all managed as part of your cloud environment
  • Integrated self-managed firewall, load-balancing and VPN functionality at no additional cost
  • A documented API that enables auto-scale solutions and lets you start and stop VMs using scripts

 

SERVICE INFORMATION

All enterprise workloads deployed using Enterprise Compute Cloud benefit from the following great features as standard:

  • Proven compatibility. Powered by leading enterprise technologies from VMware (including vSphere ESX), EMC and Cisco, Enterprise Compute Cloud provides a familiar and proven technology platform that de-risks running your applications in the cloud (compared to other non-enterprise cloud platforms which are often based on unproven open-source or proprietary technology).
  • Comprehensive and personalised support. Enterprise workloads are often mission critical and require immediate interactive support when issues arise. We are ready to stand shoulder-to-shoulder with you at times of crisis and there are no hidden charges with UKCloud support. As standard we include:
    • Staffed telephone service desk and Network Operations Centre (NOC)
    • 24/7 support for high-priority incidents
    • A Customer Success team focused on supporting you during on-boarding and throughout the life of your workload.
    • Technical Account Managers. UKCloud will allocate a Technical Account Manager (TAM) to provide you with an assigned point of contact and additional assistance with reporting and incident escalation, at all times following UKCloud’s ISO 20000-certified ITIL-based process framework
    • Cloud Architect and subject matter expert (for example on networking, storage or VMware) engagement to help you optimise your solution for cloud operation
  • Choice of location. We provide a variety of options that enable you to build resilience into your applications.
    Enterprise Compute Cloud is offered from two geographically distinct regions, both located in the UK and separated by over 100 km for excellent geo-diversity
    In addition, each region offers multiple physically separated availability zones, providing you with multiple op