A suite of services designed to remove the distraction of IT operations, enabling your organisation to focus on genuine business outcomes.
As customer solutions expand beyond the data centre into multi-cloud environments managing basic IT operations activities becomes complex, costly and resource intensive.
Increasing challenges. As workloads increase, generating accurate monitoring across the disparate technology stacks adds to the complexity. Our ability to aggregate events into a single view, helps to simplify the challenge associated with managing dispersed compute assets. Our service increases your overall trust and confidence in the health of your IT estate giving you time to focus on future projects.
More workloads, more to manage. Organisations today utilise a combination of tools, technologies, and dispersed network estates to deliver applications and services to employees and customers. This introduces a new set of obstacles for IT teams to overcome which include a lack of visibility and orchestration challenges across the entire IT estate.
Increased security and stability risks. With a complex IT estate to manage, IT teams have an increasingly difficult task of patching Virtual Machines to ensure routine updates are implemented. Cyber Threat Actors continue to take advantage of vulnerable systems, highlighting the need for more robust patching and anti-virus solutions.
Bridging the skills gap. The widespread adoption and use of technology have helped organisations serve their customers, but this has also led to management challenges due to resource shortfalls. IT Teams are under pressure to carry out routine tasks, such as VM deployment, monitoring and patching leaving little time to focus on innovation and the future.
The foundation of the Managed IT Operations portfolio
Ensures virtual machines (VM) are protected on a nightly basis
Routine OS patch management for compute instances deployed across UKCloud’s multi-cloud.
Protect your environment from the risks of viruses and malware
We can provide you with full 24x7x365 monitoring and support for your IT systems across your multi-cloud estate, be it on-premises, on our cloud or on a cloud deployment elsewhere. This level of monitoring and support, when coupled with tuning and proactive patching, provides you with confidence that your services are operating effectively, enabling you to focus on your business outcomes. We can help with:
“UKCloud provide a secure and reliable service with a helpful Service Delivery Manager & Support Team who will always work hard to ensure the customer is happy with the service provided.”
