As a local authority, you need to improve resident services, while spending cuts mean you also have to save money. You’re expected to be a connected council of the future. Channel shift may mean your residents can carry out transactions online but the challenge is how to make your services smoother and easier to access, more personalised and user-responsive.
To help realise significant cost savings you also need to fully digitise your back offices and transform how you work internally, commission services, diagnose and solve problems, use public space, all whilst attracting and retaining talent
“We can engage with UKCloud and ensure solutions are optimised for a community or a customer. That wouldn't be possible with a big public cloud provider.”