Meet Ben – Cloud Support Engineer

"I was given the responsibility of working on real business impacting operations."

Why did you apply to UKCloud?

When in university, we had many lectures from current professionals in the field of computer forensics & security. Each of these advised that cloud computing was going to be the next big challenge for the industry. At the time, I didn’t have a lot of knowledge regarding cloud computing, but it was an area which I wanted to develop and I felt that working for UKCloud would be a great chance to do this, therefore I took up the support engineer placement opportunity and have recently returned as a Cloud Support Engineer touching on areas of networking, virtualisation, email, storage and cyber security.

Tell us about your experience

During my placement at UKCloud, I was given the responsibility of working on real business impacting operations. This meant that I could gain a true reflection of what it was like to work not only within the company, but within the computing industry. The company and its employees are very close knit, so I could get to know nearly everyone on both a personal and a professional level. This made it easy to approach people when you required help, and makes the working environment easier and more relaxed.

What have you learnt?

During my placement, I greatly developed both technically and personally. I could work on areas of the technology which I never had chance to, and had chance to work alongside a great team with a wealth of knowledge who were always willing and happy to help and teach me. My networking and computer virtualisation knowledge improved greatly during the year as these were the primary aspects of the role. Working at UKCloud also helped me decide what area of computing I wanted to specialise in when I had completed university.

Why did you choose to return?

I thoroughly enjoyed my time on placement at UKCloud and learnt a great deal. The relaxed and close-knit environment helped with this. Seeing how much the company had grown in such a short space of time was a real incentive to return as I wanted to be a part of what is to come soon. Whilst I had already learnt a lot during my year, I felt like there was plenty of opportunity to develop and grow further.