Intelligent Automation in the Public Sector

Harness the power of Robotic Process Automation (RPA) and conversational AI to drive digital transformation and streamline public services.

WHAT IS ROBOTIC PROCESS AUTOMATION?

RPA is a productivity tool that allows a user to configure one or more scripts (which some vendors refer to as “bots”) to activate specific keystrokes in an automated fashion. The result is that the bots can be used to mimic or emulate selected tasks (transaction steps) within an overall business or IT process. These may include manipulating data, passing data to and from different applications, triggering responses, or executing transactions. RPA uses a combination of user interface interaction and descriptor technologies. The scripts can overlay on one or more software applications

EMPOWERING YOUR TEAM THROUGH AUTOMATION

By removing the burden of having to complete mundane, repeatable tasks, not only will you team’s productivity improve, but the quality and speed of the work will increase too.

RPA technologies can lessen the likelihood of human error whilst enabling the team to focus on creative, strategic projects. IT teams won’t deliver business value running repeat commands in Selenium or fighting fires in the war room. Let RPA take care of the repetitive, mundane work, so you don’t have to

BREATHE LIFE INTO LEGACY SYSTEMS

The latest breed of RPA technologies can accelerate transformation projects by integrating with legacy systems. Typically, legacy systems don’t have APIs built in, meaning they are more difficult to modernise. RPA can help bridge this gap by replicating the user experience (keystrokes, mouse clicks) making them more susceptible to digital transformation.

RPA COMPLEMENTS YOUR EXISTING TECH STACK

Like many other digital solutions, RPA can be combined with other technologies such as Artificial Intelligence (AI) and Machine Learning (ML) to enhance decision making and analytics. These technologies can be deployed to better manage complexities driven by the volume, variety and veracity of data in the public sector.

Public Sector Innovation

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INTRODUCING AVENIR DIGITAL

Together with Avenir Digital, we provide custom solutions that leverage technology to solve the challenges faced by public sector organisations. Our multi-cloud platform provides the foundation for organisations to begin consuming RPA technologies as part of their digital transformation journey.

UKCloud ensure data sovereignty through UK-based data centres and security cleared personnel. Our partner ecosystem supports organisations with their automation requirements helping to digitilise and modernise legacy IT.

IMPROVING ANALYTICS IN HEALTHCARE

Medical devices are supporting the delivery of healthcare services by monitoring patients’ vital signs. Clinicians require information to take appropriate interventions such as adjusting medication. This is populated and maintained by RPA ready for deep learning and analytics.

DIGITISE AND CLASSIFY INFORMATION

Use RPA to assist office workers dealing with complex projects involving multiple data sources. The RPA bots are used to digitise, classify and extract information, with AI helping to analyse and distil this, increasing efficiency whilst reducing scope for human error.

DETECT FRAUDULENT ACTIVITY

RPA can verify historical records against real time data in order to reduce fraud and deception in the public sector, mitigating the misuse of tax payer funds.

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